Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Streamline your customer conversations with Help Scout's user-friendly platform. Manage all interactions in one place.

Transform your team's customer service with Help Scout's Shared Inbox - the ultimate tool for working smarter and delighting customers.

Reduce your support volume by at least 30% with a knowledge base designed for customer self-service. Happier customers and fewer conversations — everyone wins.

Help Scout's Beacon can suggest relevant help content, offer live chat, and give customers instant access to their support history in an embedded widget.

Connect with your favorite tools in one click! Help Scout Integrations let you bring chat, CRM, communication and ecommerce tools into a single platform.

Help Scout lists customer data, previous conversations, and app activity alongside every support request so you can deliver faster, more personalized support.

Supercharge your support with AI + Help Scout. Learn more about how our AI features can save you time and energy on every conversation.

Help Scout’s analytics and insights provide key metrics like what your customers are searching for and how much volume you’re handling.

Discover why Help Scout is the go-to choice for customer support teams. Streamline your support process and exceed customer expectations.