Simplify email management and build a help center easily with Help Scout's help desk software.

Promote new initiatives, update customers on key happenings, and proactively support those who need it by sending Messages from Help Scout’s Beacon.

Help Scout’s mission is empower businesses to delight more customers. Learn more about how we got started, check out our values, and meet the team.

Transform your team's customer service with Help Scout's Shared Inbox - the ultimate tool for working smarter and delighting customers.

Simplify email management and build a help center easily with Help Scout's help desk software.

Simplify email management and build a help center easily with Help Scout's help desk software.

Help Scout’s Omnichannel Support Platform helps you provide a seamless shopping experience across all channels including email, live chat, and social.

Supercharge your support with AI + Help Scout. Learn more about how our AI features can save you time and energy on every conversation.

Conquer your customer support queue with Help Scout's Workflows. Set up rules to filter emails and automate actions using if/then logic.

Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company.